To place an order, click on the product you want to buy, select quantity and fill every required field. Then proceed to checkout.
Credit or debit card, Bank transfer
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be different from what you ordered for, the size sent must be different from what you indicated and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us @randgknitwear17@gmail.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To track your order, simply go to your checkout page and you will see the order status.
Yes we do via DHL
Accordion
Certain types of items cannot be returned . An instance is where a specific design is ordered and delivered, and you want a change in design.
We do not accept returns on custom designs and colours chosen by you
Unfortunately, we cannot accept returns on sale items or gift cards.
Content
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us
No! You do not need to create an account before you can make an order. The account will only be created optionally to keep track of subsequent orders.
Yes! Your information is secure and encrypted using SSL encryption.
You can reach us via 08103630360 (phone call / WhatsApp), our Instagram DM
Or randgknitwear17@gmail.com
None for now
No you can’t cancel your order after placing themAccordion Content
Care Instructions for Your Knitted Pieces
Our knitted pieces are carefully crafted with love and attention to detail. Proper care will help maintain their beauty, shape, and softness for years to come.
Washing
• Hand wash gently in cold or lukewarm water, when using a washing machine, ensure you set to “wool” function on your machine
• Use a mild detergent suitable for delicate fabrics
• Do not bleach or use harsh chemicals
• Avoid scrubbing or twisting the fabric
Drying
• Do not wring
• Gently press out excess water
Ironing
• Do not iron directly
• If needed, use steam lightly or place a cloth between the iron and the knit
Storage
• Fold neatly; do not hang to avoid stretching
• Store in a cool, dry place
• Keep away from sharp objects to prevent snagging
Extra Care Tips
• Handle gently to preserve the knit structure
• Natural pilling may occur; remove carefully by hand with a
• With proper care, your knitted piece will remain beautiful and durable
Yes! On the website’s homepage, you can subscribe to our newsletter to get latest updates on new products.
Sweater Size Chart
Small (S)
UK Size: 4 & 6
Bust / Chest: 32–34
Body Length: 23
Sleeve Length: 23
Medium (M)
UK Size: 8 & 10
Bust / Chest: 36–38
Body Length: 25
Sleeve Length: 24
Large (L)
UK Size: 12 & 14
Bust / Chest: 40–42
Body Length: 28
Sleeve Length: 25
Extra Large (XL)
UK Size: 16 & 18
Bust / Chest: 44–48
Body Length: 28
Sleeve Length: 26
2XL
UK Size: 20
Bust / Chest: 50–52
Body Length: 29
Sleeve Length: 26
3XL
UK Size: 22
Bust / Chest: 54–56
Body Length: 29
Sleeve Length: 27
4XL
UK Size: 24
Bust / Chest: 58
Body Length: 30
Sleeve Length: 27
✓ For a fitted look, we recommend choosing your exact size.
✓ For a looser fit, consider going one size up.
✓ Custom measurements are available—simply send us your measurements and we’ll take care of the rest.
Thank you for shopping with us!
R & G KNITWEAR
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Before placing an order, please ensure to read our size guide so that you may get to order for your exact size.
- randgknitwear17@gmail.com
- +2348103630360
